Our Reviews
Theresa H|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
1/27/2025
Dropped off Monday morning and they didn't even look at it till Thursday. Sudden issue so I had no appointment.
2/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DEWITT, IA
Kim T|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2025
The people that work there are fantastic and very friendly.
1/24/2025
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
LOW MOOR, IA
Lisa H|2022 Chevrolet Equinox
Confirmed Service Customer
1/29/2025
Prices had over a $25 increase for tire rotation and oil change. Will not be back.
1/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DEWITT, IA
Mike S|2022 Buick Enclave
Confirmed Service Customer
2/25/2025
Welcoming staff. Friendly and helpful
2/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DAVENPORT, IA
Jessica L|2022 GMC Yukon
Confirmed Service Customer
2/28/2025
Vehicle was dropped off twice for the same issue “service engine cooling & system service transmission”. Upon initial diagnosis the coolant level was low transmission was flushed and vehicle was returned to me. Less than 24 hours later the check engine light was back on l showing same service codes. Vehicle was brought back to dealership and got a call Thursday late in the day they would have to keep the vehicle as they didn’t have time to look at it. No communication on Friday at all and when I called Saturday was told it was done but waiting on parts as they were back ordered but is fine to drive with check engine light on.
3/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CLINTON, IA
Les H|2024 Chevrolet Colorado
Confirmed Service Customer
3/6/2025
The radio would not turn off after the truck was shut off and the door was opened. Issue was diagnosed and an update was done. Ed Morse service staff was good at keeping me informed as to the progress of the update installation.
3/7/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Ed Morse Chevrolet GMC Northeast and we hope to see you again soon!
DAVENPORT, IA
Linda S|2021 Buick Encore GX
Confirmed Service Customer
3/13/2025
took care of all needed maintenance in timely manner
3/14/2025
Hi Linda, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
DEWITT, IA
Matthew L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2025
On time as always with excellent customer service
3/14/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care, Matthew!
ELDRIDGE, IA
Charles D|2025 Chevrolet Equinox
Confirmed Service Customer
3/16/2025
I was greeted by a friendly service technician and was comfortable in he waiting room. The LOF and tire rotation were done in a little more than an hour, a little longer than it usually takes. This was the first time my car hadn't been washed after it was serviced even though it was a warm sunny day.
3/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BETTENDORF, IA
David H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/5/2025
Very pleasant
4/6/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!
ELDRIDGE, IA
Roger R|2013 GMC 1500 Sierra
Confirmed Service Customer
4/13/2025
Rex is a professional, I appreciate his attention to detail.
4/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DAVENPORT, IA
Allen D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/16/2025
Fast and friendly
4/17/2025
Hi there, thank you for taking the time to leave a review for us at Ed Morse Chevrolet GMC Northeast! We're looking forward to your next visit!
DEWITT, IA
Kevin L|2018 GMC 2500HD Sierra
Confirmed Service Customer
4/16/2025
Great service and excellent staff in the service department. Picked up my pickup with a fresh carwash too!
4/17/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LONG GROVE, IA
Keith K|2019 GMC 1500 Sierra
Confirmed Service Customer
4/18/2025
Met all my expectations in a timely and courteous manner.
4/19/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Ed Morse Chevrolet GMC Northeast and we hope to see you again soon!
LONG GROVE, IA
Kurt D|2021 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
Staff was friendly and knowledgeable.
4/22/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DEWITT, IA
Dean G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2025
It was done very well.
4/24/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CAMANCHE, IA
Gary W|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/25/2025
N/A
4/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CLINTON, IA
Joelle H|2013 GMC Acadia
Confirmed Service Customer
4/27/2025
My experience at the dealership is excellent. I haven't had a problem there so far. They're very friendly. They're very forthcoming. My problem is that when I call in? I get a receptionist that connects me 2A dispatch of office that has no idea who I am, where I'm at. Or what I need to have done I think the dispatch office should be left out of it and each individual dealership handle their own appointments
4/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MAQUOKETA, IA
Riley R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/9/2025
Deb did a great job finding the truck I wanted and got the deal done fast! Flawless experience!
DEBRA ASSENMACHER
5/10/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Ed Morse Chevrolet GMC Northeast! We sincerely value your business and look forward to your next visit. Take care!
WHEATLAND, IA
Jessica C|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/30/2025
As always great service and the people are so friendly,
1/31/2025
Thanks Jessica! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
DELMAR, IA
Jose R|2017 Buick Enclave
Confirmed Service Customer
2/12/2025
I was upset because I had a recall for almost 2 years and every time that I went to the dealer they told me that they don’t have the parts but this time the lady that help me she like for the part and performed the recall, that is very good customer service
2/13/2025
Hi there! We're so happy we were able to help you out! Thank you again for choosing Ed Morse Chevrolet GMC Northeast and we hope to see you again soon!
DE WITT, IA
Donald R|2021 GMC Acadia
Confirmed Service Customer
2/26/2025
all good
2/27/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PRINCETON, IA
Blaine H|2025 GMC Yukon
Confirmed Sales Customer
3/3/2025
Easy to deal with and found the vehicle we wanted.
DEBRA ASSENMACHER
3/4/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
CALAMUS, IA
Denise R|2015 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
They were very helpful. Great service
4/12/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEWITT, IA
Susan P|2024 Chevrolet Blazer
Confirmed Service Customer
4/28/2025
Pretty good time in and out. Do not schedule online it doesn't go through so had to be fit in later time when I called to check my appointment.
4/29/2025
We're glad everything was completed quickly and to your satisfaction! Your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DAVENPORT, IA
James S|2025 GMC Sierra EV
Confirmed Sales Customer
5/19/2025
Amazing overall experience
JAMES SAMPSON
5/20/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CLINTON, IA
Andrew L|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/27/2025
I had a discount I received in the mail and worked out very well
5/28/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CLINTON, IA
Sherri B|2016 Buick Regal
Confirmed Service Customer
5/11/2025
I have filled this out 3 days in a row. My answer is still the same. Excellent!!
5/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ed Morse Chevrolet GMC Northeast and we hope to see you again soon!
LECLAIRE, IA
Leon D|2018 Chevrolet Equinox
Confirmed Service Customer
5/11/2025
Was a good experience.
5/12/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CALAMUS, IA
Kim T|2023 Chevrolet Trailblazer
Confirmed Service Customer
5/15/2025
Always friendly and the service is excellent.
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LOW MOOR, IA
John L|2025 GMC Yukon XL 1500
Confirmed Service Customer
5/21/2025
Service department is awesome
5/22/2025
Hi, thank you for taking the time to leave a review for us at Ed Morse Chevrolet GMC Northeast! We're looking forward to your next visit!
CLINTON, IA
Laura B|2018 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
They picked up and dropped off my car from work witch was very convenient for me.
5/22/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Ed Morse Chevrolet GMC Northeast and we hope to see you again soon!
CAMANCHE, IA
Penny H|2000 Chevrolet S-10
Confirmed Service Customer
5/26/2025
I needed my starter replaced on my 2000 S10. They replaced it in a timely manner.
5/27/2025
Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day!
DEWITT, IA
Julie N|2025 Chevrolet Trax
Confirmed Service Customer
5/28/2025
The DeWitt dealership service is excellent- unparalleled in my experience…I’m 78 so that’s a lot of experience. However, I see telltale signs that they are not getting the same quality of manufacture’s support.
5/29/2025
Thank you for choosing Ed Morse Chevrolet GMC Northeast. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
DELMAR, IA
David B|2023 Chevrolet Colorado
Confirmed Service Customer
6/10/2025
work was completed as requested in a timely manner
6/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DEWITT, IA
Randall B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2025
They got me in and out like they said they would. Great job
6/19/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
DAVENPORT, IA
Jason D|2024 GMC Sierra 1500
Confirmed Sales Customer
5/29/2025
no pressure, worked or deal , signed papers and went on or way.
JAHIRO RIVAS
5/30/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
ELDRIDGE, IA
Douglas C|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/9/2025
Joni my salesperson was amazing, she definitely helped get me the best deal possible. She really went above and beyond. I have purchased new vehicles through out my life at many different dealers, and I can honestly say, that she was the best sales person I’ve ever had. Even James the sales manager was great to work with, I pushed for more and more discounts and he gave me a deal that several other Chevy dealers wouldn’t do. Thank you James. And for the credit manager Travis he didn’t try to up sale me on extended warranty or any other add on’s. I drove from south of the Quad Cities to Dewitt and I will do it again for my next new Chevrolet. Again Thanks to you all.
JOAN KAASA
6/10/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
COAL VALLEY, IL
Roger T|2023 Chevrolet Colorado
Confirmed Service Customer
6/11/2025
Very nice atmosphere
6/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ed Morse Chevrolet GMC Northeast and we hope to see you again soon!
MAQUOKETA, IA
David H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Car was not washed after service. I was charged for tire rotation that is covered under road hazard since I purchased the tires at the dealer
6/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ELDRIDGE, IA
David B|2023 Chevrolet Colorado
Confirmed Service Customer
6/16/2025
Everything done timely as asked
6/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DEWITT, IA
Joel C|2024 GMC Sierra 1500
Confirmed Service Customer
6/21/2025
Getting to be way too expensive
6/22/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CLINTON, IA
David W|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/23/2025
Fast and reliable service. Very nice people.
6/24/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DAVENPORT, IA
George S|2024 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
It was fine
6/26/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LONG GROVE, IA
Kerrie A|2014 Chevrolet Malibu
Confirmed Service Customer
7/7/2025
I have been using Ed Morse since 2031 and it was always a Pleasant experience. I purchased my vehicle from Kriegers and no issues until my last oil change. My oil was way overfilled I drive a Chevy Malibu and 7 quarts of oil were put in it. Going to a certified GMC service center I expect more. My car smells awful and the check engine has been on since. Also was charged for a tire rotation when it should be included for 3 years. This time around I had a screw in my tire I paid extra when purchasing my tires from Ed Morse so I have the road hazard they took the screw out but didn’t bother to check for leaks. Pressure in the tire dropped from 37 to 34 in 1 hour after it was returned to me. I had to take it back and request it be fixed. This time around they didn’t even bother to do a tire rotation. I got a call with a list of parts I need and maintenance to do which was done and the tech didn’t even bother to check my service history before calling and saying my spark plugs had never been changed and that I need a transmission flush. I had those services done there. When I told him that he was surprised. I have referred many people to Ed Morse including a major account at my work with a fleet of about 500 vehicles in this area. I am disappointed.
7/8/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
DEWITT, IA
Jennifer Z|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/10/2025
I will start by saying that Deb was FABULOUS and this does NOT pertain to her. My husband had been checking online for a truck. The Chevrolet inventory website sent him to the Ed Morse website which offered the truck for $60,955 with 5.9% interest for excellent credit. I should have qualified for that with a credit rating of 824. The truck ended up listing by you for $66,045. Talk about bait and switch! Rebates weren't usable. Got an interest rate of 7.44% instead. We had to wait FOREVER to sign the papers. It should not take 5 hours to buy a truck that you know you want when you arrive. We had our 11 year old granddaughter with us that had to entertain herself. Then we went to sign the papers. I guess, we did that with Travis as his card is in the folder but he never bothered to introduce himself. His main concern was trying to get us to purchase an extended warranty and service plan. Husband told him ''no, I don't want it''. Tried again to get us to purchase it because it covers..... Husband again said "no, I don't want it''. Tried again with the same answer. We realize that he probably gets a bonus for selling these but a no should be sufficient without being harassed over purchasing them. Then the best part - he was so busy trying to sell these that he failed to ask if the spellings were correct and we just WANTED TO ESCAPE. Upon getting home as I'm calling our insurance agent the next day to get coverage, I see that our last name is spelled incorrectly!!! I had to call Deb and let her know.THIS NECESSITATED ANOTHER TRIP TO DEWITT. Deb had to get the papers for us to re-sign as apparently Travis was too chicken to face us. Deb apologized for the mixup as she had it spelled correctly but she was the ONLY ONE TO APOLOGIZE. Apparently it is ok for us to waste our time and gas over your employee's mistake and her apology is to cover everything. I THINK NOT!!! Not even here's an extra oil change for you trouble. And you want a good survey with GM?? Was this good service?? Want me to post this online??
DEBRA ASSENMACHER
7/14/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
CLINTON, IA
Jeffrey M|2025 GMC Acadia
Confirmed Service Customer
6/18/2025
Deb and entire staff was great!
6/19/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MORRISON, IL
Denise R|2015 Chevrolet Equinox
Confirmed Service Customer
6/22/2025
Efficient and Informative
6/23/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
DEWITT, IA
Mark W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/10/2025
everyone was very helpful and kind
7/11/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LOST NATION, IA
John M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
The service advisor lied to me 2 times in separate appointments about a simple oil change. I will never use Ed Morse service department again and will advise my family and friends not to do so also. In fact, I will never visit Ed Morse Dewitt Iowa for any reason. Very poor, shame on you!!! You need to be better than this.
7/15/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CLINTON, IA
Matthew L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
Smooth from start to finish
7/16/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ELDRIDGE, IA
Ronald S|2026 GMC Terrain
Confirmed Sales Customer
7/21/2025
Impressed by the knowledge and helpfulness of the sales staff.
DEBRA ASSENMACHER
7/22/2025
Hi, we're glad to hear you found our staff knowledgeable and helpful! We sincerely value your business and look forward to your next visit. Take care!
BELLEVUE, IA
Lori O|2016 Chevrolet Impala
Confirmed Service Customer
8/9/2025
Rex is always great.
8/11/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
DE WITT, IA
Matthew L|2025 GMC Canyon
Confirmed Sales Customer
8/15/2025
everything was great
JAHIRO RIVAS
8/16/2025
We’re delighted everything was great during your visit! Thank you for trusting us, and we’re here for you anytime you need us!
MAQUOKETA, IA
Dennis S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/15/2025
Marv Flammang does a great job there, your prices for service could be a little lower though
8/16/2025
We’re delighted Marv provided great service and appreciate your feedback about pricing. Your input helps us grow, and please don’t hesitate to reach out if there’s anything additional we can do for you.
DEWITT, IA
Greg K|2021 GMC 1500 Sierra
Confirmed Service Customer
7/21/2025
In May I had my 2021 gmc in the dealership for a routine oil change and tire was my right front tire was in bad shape. So the service manager had the service tech replace my front tire with the spare until I could get new tires. While taking the spare down from the normal resting place the tech damaged my truck so when I returned to the dealership on July 18th for routine work I asked the service manager to have the tire put back in place it belongs that's when I was told about the damage. As I was signing the paperwork for service after everything was done the service manager informed me that spare tire was where it belongs and everything was good I paid my bill and drove home. On July 19th I opened up my bed cover to find out my spare was still in the back of my truck I was lied to by the service manager about the work that was not done also I would the damaged they caused at the May service to be fixed. By the dealership and as far as I'm concerned the service manager should be fired for lining to me as a customer and for not informing me of the damaged caused by the tech on my May service
7/22/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CLINTON, IA
Joel C|2024 GMC Sierra 1500
Confirmed Service Customer
7/23/2025
Excellent like always
7/24/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Ed Morse Chevrolet GMC Northeas and we hope to see you again soon!
CLINTON, IA
Nancy B|2018 Buick Envision
Confirmed Service Customer
8/1/2025
Awesome customer service
8/2/2025
We truly appreciate the shoutout! Great customer service is what we pride ourselves on, and it’s always rewarding to know we’ve made a positive impression that sticks. Thanks for being part of what makes our day awesome too!
DAVENPORT, IA
Mona C|2022 Buick Encore
Confirmed Service Customer
8/21/2025
Very professional and enjoy taking my car to DeWitt. Free car wash is a plus.
8/22/2025
We’re so glad you enjoy bringing your car to us, and it’s wonderful to know the professionalism and little extras like the car wash make a difference. We look forward to welcoming you back for many more visits!
camanche, IA
Kim T|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/8/2025
Friendly service staff. You really need to send out paper coupons. You sent me a coupon for an oil change by email. The service girl said they do not accept email coupons and that it had to be copied off on paper. They accepted my email coupon on my phone this time.
9/9/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LOW MOOR, IA
David W|2026 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
Very good attention to detail and customer service
JOAN KAASA
9/20/2025
We truly appreciate your recognition of our attention to detail and customer service—it’s the little things that make the biggest difference, and your kind words remind us why we love what we do. We look forward to seeing you again soon!
BETTENDORF, IA
Murray S|2025 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
They worked quickly and efficiently to get us the car we wanted. Deb, our agent, also checked in with us often and had great communication.
9/3/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We look forward to helping again in the future. Best wishes, Ed Morse Chevrolet GMC Northeast
OXFORD JCT, IA
Richard C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
Service of oil change and tire rotation and added recall I have no issues with. When I setup the appointment using the link via the text it gave me options of appointments starting at 7AM, I chose the 7:30AM appointment to find the dealership closed when I arrived and it didn’t open until 8AM. Something needs to be fixed in the appointment scheduling online to where everything is correct.
9/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your recent experience with us.
DIXON, IA
Connie B|2025 Buick Envision
Confirmed Service Customer
9/8/2025
Rex is always the best always. I love dealing with him. He is always very good to me. I would give him more stars if I could.
9/9/2025
Hi there, thank you so much for your positive comments about Ed Morse Chevrolet GMC Northeast! Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CALAMUS, IA
Stevenj P|2023 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
Waited for only a few minutes, almost charged us the full price but quickly fixed it and then we were on our way. Was hounded for two whole weeks to complete this review. 😆
9/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
DeWitt, IA
Kristine E|2024 GMC Acadia
Confirmed Service Customer
9/20/2025
Had a whole in my tire fixed, oil changed and car washed in reasonably good time.
9/21/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DEWITT, IA
Angie A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/21/2025
lack of communication is extremely frustrating. My vehicle spent most of the summer being worked on. I had to call each time to get an update after a week of silence.
9/22/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DEWITT, IA
Doris T|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/28/2025
My service was completed in a timely manner. Employees were friendly and communicated with me well.
9/29/2025
We’re so pleased to hear your service was completed on time and that our team kept the communication clear and friendly throughout! That’s exactly the kind of experience we strive to create. We look forward to seeing you again soon and continuing to provide that same attentive care.
LONG GROVE, IA
Joelle H|2013 GMC Acadia
Confirmed Service Customer
9/28/2025
They are always kind and curious. Helpful. Im blessed to have them take care of my issues.
9/29/2025
Your words are so kind, and we’re grateful to hear that you feel blessed to have our team supporting you. Being helpful, kind, and attentive is at the heart of what we do, and knowing it shines through in your experience means everything. We look forward to seeing you again soon and continuing to take great care of you.
MAQUOKETA, IA
Tracie C|2023 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Fast convenient service.
10/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CLINTON, IA
Angie A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Communication is dismal. I had to call in every time to find out if my vehicle was ready, service delayed, etc. I waited for weekly updates. I was not calling daily.
10/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DEWITT, IA
Dennis H|2013 GMC 2500HD Sierra
Confirmed Service Customer
10/17/2025
They got it back to me in a timely manner
10/18/2025
Thank you for sharing your experience! We’re happy to hear your vehicle was returned promptly and that the process was smooth from start to finish. We’re here for you anytime you need us!
DEWITT, IA
Jason M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/19/2025
Every time we buy a vehicle here, we walk out feeling like we got the better end of the deal when it comes to the vehicle, the price, and the time it took.
DEBRA ASSENMACHER
10/20/2025
We’re honored to know every purchase with us has left you feeling confident about your choice! Providing the best value, price, and time experience is exactly what we strive for. May every new set of keys bring that same sense of winning satisfaction.
DE WITT, IA
Allan R|2016 GMC 1500 Sierra
Confirmed Service Customer
10/22/2025
They diagnosed the problem and fixed it. Gave me a pickup to drive while they worked on it.
10/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DEWITT, IA
Savannah D|2025 Chevrolet Trax
Confirmed Sales Customer
11/2/2025
Levi showed me a beautiful new Chevy Trax and when taking it for a test drive explained all of the features. I love my new Chevy trax
LEVI LIVERMORE
11/3/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Savannah! We look forward to helping again in the future. Take care!
ELDRIDGE, IA
Alan K|2024 GMC Canyon
Confirmed Service Customer
9/19/2025
Your service was OK at EdMorse Chev./GMC .But the MISC CHARGES of $28.50 was totaly uncalled for I purchased a new hitch their and wiring hares their and had them install it on my 2024 GMC pickup.Total cost was 640.40 dollars.Just 5to6 bolts to install it I asked for a refund and Service dept. said no it GM policy to charge the misc c;harges.Iam a very unhappy customer after many years of doing busines at this Chev dealership.
9/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DEWITT, IA
Allen T|2021 Chevrolet Equinox
Confirmed Service Customer
10/11/2025
They always ask permission before doing things.
10/12/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FULTON, IL
Arthur D|2017 Buick Enclave
Confirmed Service Customer
10/13/2025
Courteous and efficient
10/14/2025
Thank you for the kind words! Courteous and efficient service is what we’re all about — and hearing that it stood out to you makes the effort all the more rewarding.
DeWitt, IA
Peter W|2026 GMC Sierra 1500
Confirmed Sales Customer
10/15/2025
Good people. The purchase of our new Denali was painless.
THOMAS LUTHER
10/16/2025
We’re happy the purchase of your new Denali was painless! Our team takes pride in making every purchase smooth and enjoyable.
PRINCETON, IA
Timothy S|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/27/2025
Tara was a pleasure to work with, probably the reason we bought at this dealership
TARA JACOBSEN
10/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LISBON, IA
Brian C|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/10/2025
returned to the dealership to have a piece repaired that they broke during an oil change? Part did not come in due to weather. While I understand the delay due to weather, they should have notified me, so I would not have had to drive into the dealership, which is over 30 miles away round trip.
11/11/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DE WITT, IA
Thomas C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/1/2025
Aaron Johnson was very helpful and made sure we were happy with the deal. He is new yet was able to push through issues such as computer network and printer issues that he was unfamiliar with. Very accomodating and will deal with the team again in the future for my wife's next purchase.
JUSTIN WILLIAMSON
12/2/2025
Your thoughtful and detailed praise means so much—thank you for recognizing Aaron’s determination and accommodating service, especially as he navigated those unexpected tech hurdles. We look forward to welcoming you and your wife again when the time is right.
THOMPSON, IL
David K|2025 Chevrolet Trax
Confirmed Service Customer
11/5/2025
Friendly.
11/6/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CHARLOTTE, IA
Kim T|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/1/2025
Rex out at Ed Morse is very knowledgeable and friendly.
12/2/2025
Your kind words mean a lot—Rex’s knowledgeable and friendly approach truly shines, and we’re grateful you took the time to highlight it. Here’s to more helpful experiences ahead.
LOW MOOR, IA
Jose R|2017 Buick Enclave
Confirmed Service Customer
12/8/2025
I have a cupón but they want to charge me full price
12/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DE WITT, IA
Roger R|2026 GMC Sierra 1500
Confirmed Sales Customer
12/9/2025
Deb is a professional.
DEBRA ASSENMACHER
12/10/2025
Great to hear Deb provided professional service—thanks for sharing!
DAVENPORT, IA
Luke N|2023 GMC Yukon XL 1500
Confirmed Service Customer
12/13/2025
Service center picked up my vehicle and kept me informed on what services were needed. Excellent staff, Service Manager is top notch.
12/14/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DE WITT, IA
Steven H|2026 Chevrolet Equinox
Confirmed Sales Customer
1/1/2026
We had an excellent experience with your sales staff! This is our 4th vehicle purchased at this dealership location. Joni is very knowledgeable as is your sales manager who made everything hassle free.
JOAN KAASA
1/2/2026
Thank you for the wonderful and loyal feedback. Joni and the sales manager will be thrilled to know their knowledge and smooth approach made your fourth purchase such a great experience. We truly appreciate your continued trust.
DELMAR, IA
Jessica C|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/5/2026
They were extremely better than my last visit. Kendra went through the invoice on what was done and the mechanic Nicholas was great and even washed my vehicle
1/6/2026
Thank you for taking the time to share your feedback. We’re pleased to hear that your recent visit exceeded your previous experience. We’ll be sure to recognize Kendra and Nicholas for their excellent service. We look forward to assisting you again in the future.
DELMAR, IA
Mary K|2014 Buick LaCrosse
Confirmed Service Customer
1/5/2026
All of the staff and service people were very helpful and friendly. They explained what needed to be done with my car. loved the complimentary car wash.
1/6/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DEWITT, IA
Dana E|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/3/2025
Everything was pretty good, but i asked if the oil used was full synthetic, i was told should be, but the receipt does not indicate that at all. I also asked them to wash the truck. The truck was wet like they rinsed with hose, but it was not clean at all. Otherwise all seemed good.
12/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MECHANICSVILLE, IA
Randal T|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Most dealers want to sell new, only , service distant second in there thinking, thanks my truck back running as a chevy truck should thanks
12/6/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LONG GROVE, IA
Jason P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
My truck has been there for months and it's still not fixed. They say they can't get the parts but i know people that have had the same issue at other dealerships and they some how got the parts and fixed there vehicle.
12/11/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
DEWITT, IA
Margo Ext P|2013 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
I just love that when I call with a problem, you guys work to get me in, even picking up my car from my workplace.
12/27/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
DEWITT, IA
David B|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Friendly knowledgeable staff that’s willing to go the extra mile
DEBRA ASSENMACHER
1/2/2026
Thank you for the kind words. Our team takes pride in going the extra mile with friendly and knowledgeable service. We’re glad it made your visit a great one.
BETTENDORF, IA
Matthew V|2014 Buick Encore
Confirmed Service Customer
1/5/2026
Great service
1/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DEWITT, IA
Joelle H|2013 GMC Acadia
Confirmed Service Customer
1/9/2026
Very polite and respectful. As always. Im always impressed with their service.
1/10/2026
We truly appreciate your continued trust and kind words. It means a lot to know our team consistently leaves such a positive impression with polite and respectful service. We look forward to welcoming you back again soon.
MAQUOKETA, IA